Background

The UAE telecom market remains a strong duopoly. The UAE has one of the most developed telecom market and technologically advanced telecom infrastructure in the Gulf, according to the Global Information Technology Report produced by the World Economic Forum. It also stands in 7th place in the latest Business Environment Rankings for the telecoms sector of the Middle East. Its Mobile penetration reached 211.7% in June 2009, the highest in the world.

OVERVIEW

Two telecommunications service providers were analyzed in this report; Etisalat and du. A total of 653 clippings out of 112 publications throughout the month of December were monitored and analyzed. Etisalat’s stock performance along with NBK Capital Telecom report, TAB Research GCC Market Report and Global Investment House Economic Report were correlated and integrated in this report.

Please find below, studies on the Telecommunication sector.

• Telecom providers and customer satisfaction